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Store Frequently Asked Questions

How do I register as a new customer on the store?

  • Click My Account at the top of the page
  • Click Sign In.
  • On the OnePass login screen, click Create a new OnePass profile.
  • Enter your email on the Register a New Profile screen to start the registration process and follow the instructions to complete your profile.

What is OnePass?

OnePass allows you to log on to multiple Thomson Reuters applications and websites with a single username and password. You choose your own username and password; if you forget your password, you can reset it yourself.
Use OnePass to sign in to the Tax & Accounting web store, access your ProView e-books, participate in our online user community and more.

How do I update my OnePass Account?

What are the shipping options and how long will my order take to arrive?

How is the estimated tax on my order calculated?

How can I view my order history?

Who do I contact for help?